Privacy Policy

Last updated: February 14, 2025

1. Information We Collect

We collect information that you provide directly to us when using Trackerly.ai:

  • Account information (email, name)
  • Usage data and interactions with our service
  • Payment information (processed securely by our payment provider)

2. Analytics and Tracking

We use various analytics tools to improve our service:

  • Google Analytics to track:
    • Pages visited
    • Time spent on site
    • User journey flows
    • Basic user information (subscription status, signup date)
    • Email domain (for business analytics)
  • Microsoft Clarity for user experience optimization
  • Google Ads for conversion tracking

3. How We Use Your Information

We use the collected information to:

  • Provide and improve our services
  • Analyze usage patterns and optimize user experience
  • Send important updates about our service
  • Process payments and maintain accounts

4. Data Storage and Security

Your data is stored securely in the cloud with industry-standard encryption. We implement appropriate security measures to protect against unauthorized access or disclosure.

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of certain tracking features

6. Cookie Policy

We use cookies and similar tracking technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze site usage
  • Track marketing effectiveness

7. GDPR Compliance

For users in the European Union, we comply with GDPR requirements and provide additional rights including:

  • Right to be forgotten
  • Data portability
  • Restriction of processing

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@trackerly.ai