Terms of Service

Last updated: August 3, 2025

These Terms of Service ("Terms") govern your access to and use of Trackerly (the "Service"), operated by Hipfire LLC, a limited liability company registered in Wyoming, US. ("we," "us," or "our").

By accessing or using Trackerly, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Overview

Trackerly is a SaaS tool provided by Hipfire LLC that offers AI-powered visibility and optimization features for businesses and agencies. These Terms apply to all users, including those registering for free trials, paid subscriptions, or accessing the platform via integrations.

2. Legal Entity

Trackerly is a product of Hipfire LLC, and all references to "Trackerly," "we," or "our" refer to Hipfire LLC, the legal entity responsible for the Service.

3. Account Registration

You must be at least 18 years old and capable of entering into a binding contract to use the Service. By registering, you represent that all information you provide is accurate and complete, and you agree to keep it updated.

4. User Obligations

You agree not to misuse the Service. You may not:

  • Reverse engineer, resell, or redistribute Trackerly;
  • Use the platform for any unlawful or abusive purpose;
  • Violate our Acceptable Use Policy (see Section X).

5. Payment & Billing

All payments are processed by Stripe on behalf of Hipfire LLC. You agree to pay all fees associated with your selected plan.

6. Termination

Hipfire LLC reserves the right to suspend or terminate your access to Trackerly for violation of these Terms or misuse of the Service.

7. Limitation of Liability

To the fullest extent permitted by law, Hipfire LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Trackerly.

8. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time. We will notify users of any material changes through the Service or via email. Continued use of the Service after such changes constitutes your acceptance of the revised Terms.

11. Intellectual Property

All content, features, and functionality of Trackerly—including but not limited to software, code, trademarks, and design—are the exclusive property of Hipfire LLC or its licensors. You may not copy, modify, or distribute any part of the Service without our express written permission.

12. Dispute Resolution

Any disputes arising from these Terms or the use of the Service shall be resolved through binding arbitration in California, in accordance with the rules of the American Arbitration Association. You waive the right to participate in a class action.

13. Disclaimer

The Service may use AI-generated data and insights. While we aim for accuracy, we do not guarantee the completeness or reliability of outputs. Users should not rely solely on the Service for decision-making.

14. Contact Us

If you have questions about these Terms, contact us at:

hello@trackerly.ai

11341 National Blvd
Los Angeles, CA 90064
United States